By Susan P. Joyce
Resume of M. J. Smith, SPHR, GPHR
HR Executive with 10+ years experience
managing 15 to 75 person HR departments
for Fortune 1000 companies
LinkedIn Profile: www.linkedin.com/in/mjsmithsphr
manage budgets up to $85M/year, including
employee retention programs, employee
communications, intranet, recruiting, training and
development, hiring, firing, counseling, and
Compensation and benefits management:
contract negotiating, compensation surveys, equity,
salary ranges, Hay System and Points, EEO, IRS.
Financial services management:
commissions, stock options, base salary, salaries plus
bonuses.Financial products and services:
investments, stock, bonds, equities, mutual funds,
financial instruments, NASDAQ, NYSE.
Board of Directors, consultants, contractors, subcontractors.
BS, NYU; MBA/MA, BU; HBS AMP.
Harvard Business School Advanced Management Program
Global Professional in Human Resources, SHRM
Senior Hay System Consultant Certification
SHRM, ASTD, NEHRA.
2012 to Present
NYSE Financial services company
2014 to Present -- Vice President of Human Resources
** Designed, developed, and implemented the Human Resources
strategy for a pre- and post-IPO company with locations in
Massachusetts, New Hampshire, Connecticut, and New York.
** Developed and directed a high-volume recruiting program to
successfully fill 1,250 positions in 9 months.
** Reduced healthcare premiums by 20% ($900,000 in savings)
while offering enhanced health care coverage options.
** Reduced Payroll and HRIS costs by 25% while improving
technology and capabilities.
** Doubled 401(k) Plan participation rate while achieving
a 26% reduction in administrative costs.
2012 to 2014 -- Division Director of Human Resources
** Developed and implemented progressive human resources
programs for $100m division, reducing turnover by 14%.
** Directed and managed the 8-member HR team's efforts in the following
** Recruiting and staffing
** Compensation and benefits
** Employee relations and communications
** Training and development
2009 to 2013
Acme International Financial Group
2010 to 2013 -- Director of Training and Development
** Managed all training functions including computer skills,
management development, and professional skills.
** Designed and developed Acme Executive Development
program, a 12-month high-potential management training
2007 to 2010 -- Manager of Training and Development
** Designed, developed, and delivered the management
development curriculum for Group headquarters.
** Conducted OD interventions within line organizations
using competency models, climate surveys, and team-
2001 to 2007
Hewlett Packard Company
2003 to 2007 -- HR Development Manager
** Program manager for the communication skills training
** Presentation consultant and coach for senior management.
2001 to 2003 -- Senior HR Development Specialist
** Harvard Business School, Advanced Management Program
** Boston University, Master of Business Administration and
Master of Arts in Communications
** New York University, Bachelor of Science in
Communications and Education
** Certified Senior Professional in Human Resources (SPHR)
Society for Human Resources Management
** Certified Global Professional in Human Resources (GPHR)
Human Resources Certification Institute
** Northeast Human Resources Association
** American Society of Training and Development
Recent Speaking Engagements:
** Trends in 21st Century Compensation, Boston Salary
Survey Society (BSSS), March 4, 2017
** Employee Motivation and Retention Through Effective
Salary Planning, National Association of Brilliant
Business Managers (NABBM), November 15, 2016
Eastern Massachusetts, but will relocate for
the right opportunity
Effective date: April 18, 2017
Online job search expert Susan P. Joyce has been observing the online job search world and teaching online job search skills since 1995. A veteran of the United States Marine Corps and a recent Visiting Scholar at the MIT Sloan School of Management, Susan is a two-time layoff “graduate” who has worked in human resources at Harvard University and in a compensation consulting firm. Since 1998, Susan has been editor and publisher of Job-Hunt.org. Follow Susan on Twitter at @jobhuntorg and on Facebook, LinkedIn.