A CareerBuilder study released in August 2018 revealed that employers are less likely to contact an applicant they cannot find online because they "expect candidates to have an online presence." *
Clearly, being find-able online today is NOT optional. For most professionals, this means a complete LinkedIn Profile and consistent visibility inside LinkedIn.
But, simply having a LinkedIn Profile is NOT enough unless you are paying attention to your keywords.
To be found, practicing effective personal SEO is a necessity.
Selection and placement of the right keywords is the core of effective SEO (search engine optimization). Use those terms in the right places in resumes, applications, and social media (especially LinkedIn) and you will be found.
Without the right keywords (for you), in the right places (LinkedIn Profile, resume, application), you are invisible online, and employers clearly do NOT like invisible job candidates.
Keywords are, literally, the key to being found in a search.
Keywords are the search terms used by people to find what (or who) they want in a search engine, social network, or applicant tracking system.
If a recruiter is searching for someone with experience in Microsoft Word, your name won't appear in search results unless your social profile or resume contain the exact term Microsoft Word. Microsoft Office, the product which includes Microsoft Word, is not a match, so you will not be included in search results for the term Microsoft Word unless you also include that term in the documents.
Currently, most software isn't very smart or forgiving. Most systems won't understand that, to be a successful administrative assistant, knowledge of Microsoft Word is required. Consequently, if the term "Microsoft Word" is used in the job description, your documents or profile will probably not be seen by a human being unless it also contains that exact term.
Even if you have that experience, you are invisible unless your social profile or resume includes the term being searched, like "Microsoft Word" in our example.
Think like a recruiter filling the job you want next. How is that job described in job postings? What skills, tools, etc. are required?
Look through the list below and choose what is appropriate for you. Develop your keywords based on the following categories of information:
Most people don't think of their names as important keywords, but in these days of search engines and social media...
If your resume or business card is for "Edward J. Jones" but your LinkedIn Profile is for "Ed Jones" (or vice versa), you've made it difficult for a recruiter or employer to make the connection between the two, which most will need to do. Not having a LinkedIn Profile is a negative for most professionals, so using different names can damage opportunities for you.
You need to consistently use the same version of your name for your LinkedIn Profile, resumes, business/networking cards, professional email, meeting name tags and badges, and other visibility so recruiters doing research on you can "connect the dots" between you and your professional visibility.
Use the best location for you, but DO have a specific location because using a country is too generic. Not having a location will handicap you in most searches. If appropriate for your location, use both city and state plus regional names -- like Oakland, CA, and East Bay Area, or Manhattan and New York City -- so your profile is in the search results for either.
Do NOT provide your street address. At most, include the city and state. Read How to Safely Publish Your Contact Information on LinkedIn for important tips.
If you speak more than one language, make it clear the languages that you can speak. Also indicate your level of proficiency -- from "native" through "basic" or "elementary" and whether you can read, write, and/or speak the languages.
Include your college degree and the school. Also include your major if your degree is recent and your major is relevant to your target job.
If your GPA is above average, and you are looking for your first job after college, include your GPA.
[Read Improving Your GPA After Graduation for a secret, but honest, way to present a better GPA.]
The title for the job that you want next, preferably the version(s) used by your target employers, is a very important set of keywords.
When in doubt about exactly which job title to use, become a slash person like this - "Senior Administrative Assistant / Executive Assistant." Both versions of the job title are included, so your Profile will be found regardless of which term is used for searching.
Specify your industry (current or target): civil engineering, mechanical engineering, management consulting, market research, medical devices, nanotechnology, biotechnology, healthcare, and so on.
Be sure to choose the current term used to describe your industry. For example, use "information technology" or "IT" rather than the out-of-date terms "MIS" or "management information systems."
Your current job titles are also important keywords. Focus on the standard job titles that are used now by your target employers, particularly if current (or former) employer(s) used non-standard titles.
For example, if your employer calls your job "IT Support Wizard" (not a commonly-used term and not the one used by your target employers), become a slash person -- change your job title to "IT Support Wizard / Senior IT Support Technician" or what ever is appropriate for you.
If you are currently employed, include the name of your current employer (unless you are in a confidential search).
Your former job titles are often important keywords because they can indicate a depth of experience and knowledge. Again, standardize the job titles used now by your target employers so that the experience is found and valued appropriately.
As with your current job title, if a former employer called your job something unusual or simply out-of-date now, become a slash person -- change that job title to use the current terminology that is accurate and appropriate for you.
For example, maybe your job title 10 years ago was "MIS Project Manager." The current terminology for that job is "IT Project Manager," so edit that job title to be "MIS / IT Project Manager." The goal is to be accurate, using current technology.
Particularly if you have worked for well-known and well-respected companies in your industry or field, be sure to include those company names, even if your experience there was more than ten years ago.
If you volunteer anywhere, include what you do and who you do it for, particularly if it helps fill in an employment gap and/or is related to your career track. The work done and the organization's name are excellent keywords.
Preferably focus on the skills most in demand for the job you want next (e.g., managing a P&L, using Microsoft Word and Excel, driving an 18-wheeler, leading a project team, etc.) need to be included - even if they are not the skills you use primarily for your most current job.
This is a key search criteria for recruiters using LinkedIn Recruiter. Read Secret to Powerful LinkedIn Profile SEO: Leverage Skills & Endorsements for details.
Add the licenses you hold that show you are qualified to do the job you want, including the organization who does the licensing and the number of years you have held the license.
Add the relevant tools and techniques that you use or are qualified to use because of training, education, and/or experience (e.g. MRI, Mastercam, LEED, etc.).
Include the software required for your target job that you use or have been trained to use, particularly if it's unique to your job, industry, or profession (e.g. SAP, ASP, FileMaker, Microsoft Office, Microsoft Word).
Add any specific hardware that may be required for your target job if you have experience using it or have been trained to use it, particularly if it is unique to your job, industry, or profession (e.g. heart monitors, scanners, even different versions of smart phones if they are relevant to the job).
If experience, understanding, or training in specific laws or regulations is required for your target job -- and you are qualified -- include the names of these laws and regulations, like ITAR/EAR (International Traffic in Arms Regulations / Export Administration Regulations) or Sarbanes–Oxley (SOX) compliance.
Notice that both the whole term (e.g. "Sarbanes-Oxley") and the acronym ("SOX") are included. Again, this should mean that your Profile will be found regardless of which version of the name of the law is included.
Include Internet tools and apps that you use or are qualified to use because of training, education, and/or experience (e.g. Facebook, LinkedIn, Hootsuite, Google Analytics, AWS, AdWords, etc.).
If you've been employee of the month, salesperson of the year, or received other recognition from your employer, a customer or client, or your profession or industry, be sure to include them. If you have created anything(s) that was then patented, add those terms to your social media profiles (LinkedIn has a section specifically for patents) using the complete name(s), keyword-rich description(s), and the patent number(s).
The more acronyms; the better, as long as they are appropriate to your experience and education. Include what they represent as well, just in case someone searches on the complete term, like Early Childhood Education (ECE) or ISO (International Standards Organization).
Include all proof of professional knowledge or achievement, particularly focusing on those that are current, like applicable course work, post-graduate courses, professional training, on-the-job-training, and certifications, etc.
Note: If you hold a federal government security clearance, be very cautious about publishing the level of clearance on social media, particularly if it is classified. If you are applying for a job that requires a specific clearance you hold, you can usually include that clearance in the application, assuming that the job is not a scam.
Mention those groups of clients who need your services, like national specialty retailers or SME (small and medium enterprises) for example. If one of your clients was a very well-known or well-respected company or person, like the Department of Defense or Warren Buffett, include those names -- unless the relationship was classified or company confidential.
If you were involved in any major projects, name and describe them, highlighting the relevancy to your target job.
If the project didn't have an official name (not required!), create a descriptive one, like "Corporate-wide WiFi implementation." Then, briefly describe the project, including the important and relevant keywords, and quantifying it if possible.
Include the industry and professional organizations or societies that you have joined (plus committee membership and and current or former officer titles), and how long you have been a member.
If you have written any books, white papers, or articles, particularly relevant to the job or profession you are targeting, be sure to include them. It is surprisingly easy to create a Kindle ebook on Amazon.com.
Do the research to identify your best keywords. Then, include those terms, appropriately, in your LinkedIn Profile, resumes, job applications, and other online professional visibility, as appropriate.
Read How to Optimize the Right Keywords for Your Resumes for methods of researching and using the best keywords. Optimizing your resume for an employer's or recruiter's search should increase the effectiveness of your resume.
* According to an August 2018 study released by CareerBuilder: "Nearly half of employers (47 percent) say that if they can't find a job candidate online, they are less likely to call that person in for an interview – 28 percent say that is because they like to gather more information before calling in a candidate for an interview; 20 percent say they expect candidates to have an online presence."
Online job search expert Susan P. Joyce has been observing the online job search world and teaching online job search skills since 1995. A veteran of the United States Marine Corps and a recent Visiting Scholar at the MIT Sloan School of Management, Susan is a two-time layoff “graduate” who has worked in human resources at Harvard University and in a compensation consulting firm. Since 1998, Susan has been editor and publisher of Job-Hunt.org. Follow Susan on Twitter at @jobhuntorg and on Facebook, LinkedIn.