"Do you have any questions" is one of the top interview questions.
Be prepared with your questions to ask them. Employers typically view job candidates who don't ask questions as uninterested in them and the job. Not good!
As described below, some questions are better asked at the beginning of the interview while others are better for the end.
Also, different questions are appropriate for different people -- the hiring manager, the co-workers, and the recruiter and human resources.
View this as a great opportunity --
The best way to avoid taking a job you will hate (resulting in another job hunt too soon) is to learn as much as you can about the job, the employer, your boss, your coworkers, and the environment before you accept the job offer.
The first interview may also be a phone interview which is often called a "phone screen" because that's what usually happens. They screen applicants to determine who may be a qualified candidate to be invited in for a face-to-face interview.
If you see the same people again in a 2nd or 3rd round, as part of the interview process for the same job, you probably should not repeat a question unless you want to follow up on something another interviewer said. Hopefully, by that point in the interview process, you hopefully will have learned enough about the person and the job to have developed new questions to ask.
At the start of the interview, understanding the people who are interviewing you will help you provide answers appropriate to the person's role in your work life. You will also become a bit more comfortable talking with the interviewer(s), hopefully turning the interview into a discussion rather than a series of questions and answers.
These questions are most relevant when you are meeting an interviewer for the first time. You should be introduced to each person interviewing you before an interview begins. Make note of the person's name, and ask for their job title if it isn't provided.
Ideally, you should exchange business cards with each of the interviewers so you have all relevant information, including their job title and contact information.
If the person who is interviewing you is the hiring manager, ask these questions:
If the person is not a recruiter or the hiring manager, ask: Will we work together? How?
Particularly if the person will be a co-worker, understanding what motivates their questions and interest in you will give you more insight into both them and the job. You will also be able to ask the most relevant questions.
Understanding more about the person will help you choose the next questions to ask, and also help you keep their responses in perspective.
Once you understand who is interviewing you, you can move on to asking these questions as appropriate during the interview.
The most important question to ask in an interview is “What is the biggest challenge someone will face in this job in the first 6 months?”
This is a sales technique used to uncover their pain and allows you to hone in on the experience you have that will eliminate this issue.
For example, if they say that the biggest challenge is to rebuild customer confidence, then you can focus on how you’ve done that before.
“You know I faced that exact situation at Wells Fargo so I made a point to personally visit each customer just to hear their frustration and needs. Of course I made sure I provided timely follow-up and meaningful responses after that meeting. The result was that I retained 98% of the customers and even increased sales at 10 of them to record levels.”
Note the conversational, story-telling style.
Once you know the players in the interview, ask the questions that will help you understand more about the job and whether or not it is a job you would like.
What is the biggest challenge someone will face in this job in the first 6 months?
Their answers to these questions also enable you to focus your answers to best position yourself as the "cure" for their "pain":
The answers to these questions will increase your understanding of their problems (to fine tune your responses to their questions) and whether or not you want to work there.
Ask questions that will help you determine if you would actually like the job, and be able to do it well.
Understanding more about the job will help you decide if the job feels like a good fit for you. The questions above will also give you an idea about the kind of working environment you would be joining -- the corporate culture. That culture may expect people to work 50 hours a week (or more) and in the office.
Visit the employer's website and do some quick Google research before the interview. Search for reviews of the employer's products or services, the executives, and other news. Also search for reviews of the products or services.
Ask about anything else in your preparation that raised questions for you. Read Smart Google Research for Successful Job Interviews for leveraging Google before the interview.
As the interview winds down, or when the interviewer has indicated that the interview is ending, you need to ask these end-of-the-interview questions.
Tell the interviewer that you are very interested in the job and enthusiastic about joining the organization. Then, finish by asking these questions.
Use your judgement about the interviewer and the situation. Some interviewers will like this approach and the confidence you are demonstrating by asking these questions, but others will not. Do what feels comfortable and appropriate to you.
If you are in sales, this is a must, but everyone should do this as an interviewing technique.
“If you had to choose your finalists for this position today, would I be included?”
“Based on our conversation today, do you believe I can excel in this position or do you have areas of concern?”
These can be tough questions to ask, but hearing their responses allows you to respond and overcome any objections they might have. If you do not do this, and they do have objections, then you will be one of those who gets the rejection letter.
If they answer these questions (and they might not!), those answers will give you an indication of how well you did in the interview and perhaps an opportunity to clarify a question they might have about your qualifications to do the job.
Then, be sure to ask the 5 essential MUST-ASK "housekeeping" questions so that you will understand how the employer's hiring process works -- what comes next and who will be your contact. If you don't ask these questions, you will have no idea when you will hear from them next or where they are in their process which will be very stressful (and discouraging) for you.
Or, you will be in contact with the wrong person at the wrong time, and look either desperate or annoying.
Gather as much information as you can in the job interview. Decide if you really want this job in this organization working with these people. Then, be prepared for the whole process to take too much time. NEVER stop your job search and wait for a job offer to come. You are probably one of at least three other candidates for any job, and they may well choose someone else -- or not fill this job.
Online job search expert Susan P. Joyce has been observing the online job search world and teaching online job search skills since 1995. A veteran of the United States Marine Corps and a recent Visiting Scholar at the MIT Sloan School of Management, Susan is a two-time layoff “graduate” who has worked in human resources at Harvard University and in a compensation consulting firm. Since 1998, Susan has been editor and publisher of Job-Hunt.org. Follow Susan on Twitter at @jobhuntorg and on Facebook, LinkedIn.